Latest Meta Quest Update Causes VR Headset Bricking Issues

Latest Meta Quest Update Causes VR Headset Bricking Issues

Overview of the Recent Meta Quest Update Issues

  • Issues reported with Meta Quest headsets bricked by the latest system update.
  • Meta acknowledges the problem and advises caution against factory resets.
  • The company is working on a fix and has paused the problematic update.

Recent reports from Meta Quest users indicate significant problems following a system update, affecting the Meta Quest 2, Quest 3, and Quest 3S models. The bricking issue appears to impact both long-term owners and those who have just purchased these devices, suggesting a widespread flaw in the update rollout.

Meta regularly implements updates aimed at enhancing user experience, introducing new features, and addressing software bugs. Generally, these updates are deployed seamlessly. However, the latest update, which rolled out on December 25, has led to widespread user frustration, as many headsets are now displaying a critical error message, stating, “Your device is corrupt. It can’t be trusted.”This alarming message suggests that the devices are incorrectly flagged as modified or tampered with. Interestingly, the complaints originate from users who either awakened their headsets from long-term storage or who have recently purchased their devices.

⚠️ QUEST UPDATE POSSIBLY BRICKING HEADSETS ⚠️ by u/webheadVR in OculusQuest

Response and Resolution Efforts by Meta

In reaction to these concerns, Meta has acknowledged the issue in their official forums and is actively investigating the situation. Many users, however, are anxious about their bricked devices, particularly those who are out of warranty. The specifics regarding how Meta intends to deliver the necessary fixes remain unclear at this moment. Users are currently discouraged from performing factory resets—there have been incidents where headsets fail to power on afterward. Instead, the company recommends attempting to reboot affected devices by holding the power button for 45 seconds.

Meta Quest 3S Headset
Rear View of Meta Quest 3S
Meta Quest 3S Lenses
Meta Quest 3S
User interaction with Meta Quest Headset

Notably, reports indicate that Meta has temporarily halted the problematic update. New Meta Quest headsets are being updated to a more stable previous version. This pause might provide relief for users with long-dormant headsets or recent purchases, but it is advisable to wait for official word from Meta regarding a comprehensive fix. The timing of this unfortunate incident coincides with the holiday season, leaving many first-time users disappointed just as they explore their new VR systems. Optimistically, a solution will be forthcoming soon.

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